Question 1

How do I log into my account?

Accepted Answer

Click on the My Account link at the top of the website.
Enter e-mail address, Enter Password, and Login.

Question 2

I have been locked out of my account; what do I do?

Accepted Answer

Even if your home branch resets your password, you will be locked out of your account for 24 hours.
You will need to contact a branch to register for programs during that time.

Question 3

How do I get a receipt?

Accepted Answer

Sign in to My Account and click on ‘Payment History.’
Select the drop-down list for the date range needed.
Click the arrow next to each payment method to see the details of the fees.
Click the printer icon to view a ‘Printer Friendly’ receipt option.

Question 4

How do I update my account info/credit card?

Accepted Answer

Sign in to My Account at the top.
To update your credit card information, go to ‘Billing Methods.’
Select each billing method to edit the information.
Click ‘Submit’
To remove the credit card or bank draft from your record, select the red icon next to each billing method.
*Please note: You cannot delete a billing method currently used for membership, scheduled program payments, or scheduled pledge payments.
To add a new credit card or EFT to your account, select ‘Payment Management.’
Click ‘Add Credit Card’ or ‘Add Bank Draft’
Enter the billing method information.
​Click ‘Submit’
To update the billing method associated with your membership, select the ‘Edit’ pencil next to the billing method within the ‘Account Summary’ section.
Select a new billing method from the drop-down list.
Click ‘Submit’

Question 5

Am I able to visit another YMCA in a different city or state?

Accepted Answer

Yes! Our membership is nationwide, so feel free to visit all participating Ys across the United States. However, please keep in mind that it is required that you visit your home facility 51% of the time. There are more than 2,700 participating Y locations across the United States. Use this link to Find a Y. Click on the Y name to learn if it is a participating Nationwide Membership location.

Question 6

Does the YMCA of Foothills offer any discounts on membership?

Accepted Answer

At the YMCA of Foothills, community service is at the heart of what we do. We understand that cost can be a barrier for some, and we're here to help. Our membership representatives are ready to discuss Financial Assistance options available to you and your family. We use a sliding fee scale that takes into account your total household income and the number of household members. To ensure fairness, we require supporting documentation to verify household size and income. We also take into consideration special circumstances when providing assistance.

We also offer the following discounts:
- Active Military: Free Family Membership for immediate nuclear family.
- Veterans: 20% off any membership type.
- LCUSD and GUSD employee discounted memberships.
- We accept the following subsidized insurance-based memberships: Silver Sneakers, Silver & Fit, Active & Fit, Peerfit, and Renew Active. Please contact your insurance provider for program eligibility.

BELONG &
THRIVE

THIS SEPTEMBER—

MEMBERSHIP

MEMBERSHIP PRICING

ANNUAL MEMBERSHIPS

Take advantage of our Annual Memberships (12 months) and receive one free month of Membership.
*Nonrefundable.

MEMBERSHIP BENEFITS

How do I log into my account?

I have been locked out of my account; what do I do?

How do I get a receipt?

How do I update my account info/credit card?

Am I able to visit another YMCA in a different city or state?

Does the YMCA of Foothills offer any discounts on membership?

MEMBERSHIP FAQ'S

MEMBERSHIP POLICIES

LEARN MORE ABOUT OUR Y MISSION
AND THE IMPACT YOU’LL MAKE AS A MEMBER.

BELONG & THRIVE

THIS SEPTEMBER—

MEMBERSHIP

MEMBERSHIP PRICING

ANNUAL MEMBERSHIPS

Take advantage of our Annual Memberships (12 months) and receive one free month of Membership. *Nonrefundable.

MEMBERSHIP BENEFITS

How do I log into my account?

I have been locked out of my account; what do I do?

How do I get a receipt?

How do I update my account info/credit card?

Am I able to visit another YMCA in a different city or state?

Does the YMCA of Foothills offer any discounts on membership?

MEMBERSHIP FAQ'S

MEMBERSHIP POLICIES

LEARN MORE ABOUT OUR Y MISSION AND THE IMPACT YOU’LL MAKE AS A MEMBER.

BELONG &
THRIVE

Take advantage of our Annual Memberships (12 months) and receive one free month of Membership.
*Nonrefundable.

LEARN MORE ABOUT OUR Y MISSION
AND THE IMPACT YOU’LL MAKE AS A MEMBER.